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FAQs

Q: Where/when do we meet our plane to travel to the island?

A: You will meet your plane at Brown Field Airport in Otay Mesa, CA. No need to cross the border by land or pay for parking. We will send you an itinerary with directions and times after you book your trip.


Q: How many people can go on your trips?

A: We can accommodate between 5-7 people on the plane, depending on the body weights of the passengers. Our reservations staff will discuss this with you at the time of booking.


Q: How much luggage can we bring?

A: Your bags can weigh a maximum of 25 lbs. per person. Please only bring small, soft bags, no larger than 9”x18”x24”


Q: Is this a good trip for kids? What age?

A: Yes, this a great trip for kids, as long as they like nature, animals and boats. We suggest age six and up, but use your judgement about your kids to decide if they are ready.


Q: Can you guarantee I will see/touch whales?

A: While there will definitely be whales in the lagoon mating and giving birth January-April, these are wild animals and regulations do not permit boats to pursue them. The good news is that many of the whales are friendly and freely approach boats to interact with humans. It’s kind of like we are their zoo!


Q: What kind of boats do you use?

A: These are large skiffs called pangas in Mexico. They are sturdy and stable but low to the water so you can reach over the side to touch friendly whales.


Q: How many people will be on the boats?

A: The maximum number of people on a boat is 12. Our camp has the largest boats of any at the lagoon, so 12 people fit very comfortably with room to move around when the whales arrive. The larger boats are also more stable and comfortable to ride in.


Q: Can you accommodate special diets?

A: Yes. The chefs are experienced in preparing meals for people who are diabetic, have allergies or other preferences. Please let us know if you have special dietary requirements at the time of booking. Since the lagoon is very remote, we can’t guarantee last minute requests.


Q: Can we get extra whale watching outings beyond those included in our package? 

A: Yes. There are three outings per day: 8 a.m, 12 p.m. and 2 p.m. Extra whale watching outings cost $55 USD per person.


Q: What is the weather like?

A: Come prepared for fluctuating temperatures. In January and February the weather can get cold in the mornings and evenings and the winds can be strong and chilly. You will want long sleeves, jackets and pants. During the day, the sun can warm things up, so you may want to wear shorts and tee-shirts, especially in the camp. March and April are more temperate, although it can get chilly out on the water anytime.


Q: What is the bathroom situation?

A: There are environmentally-friendly camp toilets that use sawdust. Instead of flushing with water you throw some sawdust in the bowl after you are done. These are cleaned four times a day. The showers operate like a regular shower does, however they use solar-heated water. Toilets and showers are located a short walk from the cabins. There are sinks in the cabins.


Q: Is there a town nearby where I can do other activities or shop?

A: San Ignacio Lagoon is very remote, which is part of the charm. There is a tiny town, El Centro, a few miles away with a small grocery store, but not much in the way of tourist activities. San Ignacio town is about a 45 minute drive and it is charming, with restaurants, art, an old church and lakes. This side trip is available for one day of your stay.


Q: What else is there to do ?

A: Kayaking in the mangroves, beach combing, visiting the oyster farm, and bird watching. There have been over 225 bird species identified in the San Ignacio Lagoon including Blue-winged Teal; American Coot; the Yellow, Yellow-rumped, Orange-crowned and Mangrove Warblers; Green herons; Phainopeplas; Ashy, Black, Least, and Leach’s Storm-Petrels; Vermillion Fly-catchers; Peregrine Falcons; Cape-Pygmy Owl; Gila Woodpeckers; Pied-billed Grebe; Verdins; and Caspian, Royal, Elegant and Forster’s Terns.


Q: Are towels, sheets, pillows and toiletries provided? 

A: Yes! 


Q: What should we bring? 

  • Toothbrush and toothpaste
  • Clothes that you can layer, as it can be warm during sunny days, and chilly if it’s windy and at night
    • Quick-dry materials are best
    • A light coat such as fleece
    • Pants, shorts
    • Waterproof clothes for on the boat. You will get splashed by waves and, if you’re lucky, maybe by whales!
    • A hat to protect from sun, snug-fitting or with a chin tie to keep from flying off during boat travel
    • Snug, water-resistant shoes with traction, since you have to walk on slippery rocks to get to the boat boarding area
    • A second pair of dry shoes or sandals for the camp
    • Warm pajamas or loungewear
  • A camera and something to protect it from spray or splashing 
  • Sunscreen
  • Sunglasses
  • Straps to secure your eyewear so that you don't lose them when bending over the side of the boat
  • A water bottle
  • Binoculars if you want to do any birdwatching